Do you offer part exchange or trade-in?
Yes. We accept part exchange on most purchases. Tell us about your current vehicle using our trade-in form and we will come back to you with a valuation. You can also message us on WhatsApp with photos and mileage for a faster estimate.
How do I arrange a viewing?
The quickest way is WhatsApp — message us with the car you are interested in and we will arrange a convenient time. You can also call us, email sales@autexmotors.co.uk, or submit an enquiry on any vehicle page.
What areas do you serve?
We are based in Northolt, West London (The Transport Yard, Wood End Gardens, UB5 4QH) and welcome buyers from across London and surrounding areas including Greenford, Southall, Ruislip, Harrow, Hayes, Ealing, and beyond. Many customers travel to view our stock.
Are the photos and descriptions accurate?
Yes. Every car on our forecourt is photographed in person — no stock images. Descriptions reflect the actual vehicle including mileage, specification, and condition. If you want extra detail or a video walkaround, just ask on WhatsApp.
Can I reserve a car?
If you have found a vehicle you want, contact us immediately. Good cars at fair prices move quickly. We can discuss a reservation once you have viewed the car and are ready to proceed.
Do you offer finance?
We do not offer online finance applications on this website. Contact us directly and we can discuss payment options available to you, including cash and bank transfer for completed purchases.
Do your cars come with a warranty?
Warranty terms vary by vehicle. Ask us about the specific car you are interested in — we will give you a straight answer on what is included before you buy.
What should I bring when viewing a car?
Bring a valid driving licence if you want a test drive, and any documents for your part-exchange vehicle if applicable. If you are unsure, message us beforehand and we will confirm what you need.
What happens if a car is marked as sold?
Sold vehicles remain on our website for reference and as examples of stock we have handled. If a car you wanted has sold, browse our current stock or contact us — we may have something similar arriving soon.
Can I get a vehicle history check?
We are happy to discuss the history of any vehicle we are selling. Ask us directly about service records, previous owners, and any checks we have carried out on the car.
How quickly do you respond to enquiries?
We aim to reply to WhatsApp messages within minutes during business hours. Email and form enquiries are typically answered the same working day.
Where exactly are you located?
Autex Motors is at The Transport Yard, Wood End Gardens, Northolt, UB5 4QH, United Kingdom. Visit our contact page for a map and directions, or message us on WhatsApp before you travel.